Global charges
Global charges are optional extras that staff can add to an item at the counter, such as a takeaway cup, a food container or a service charge. You set them up once here and choose which products they apply to.
Global charge or Additional Price?
| You want… | Use |
|---|---|
| An extra that's always added to one product | Has Additional Price on the product itself. |
| An extra staff choose per sale, e.g. only for takeaway | Global charges (this page). |
1
Open Global Charges
- 1 Click Inventory › Global Charges.
- 2 Click + New Group.
2
Create a charge group
A group holds related charges that staff pick one from, for example Takeaway Packaging with a choice of Paper cup or Food container.
- 1 Type the Group Name.
- 2 Click Save.
3
Open the group and add a charge
- 1 Click the group's row to open it.
- 2 Click + Add Charge.
4
Set the charge amount
- 1 Charge Name * — what staff see and what prints on the receipt, e.g. Paper cup.
- 2 Choose RM (Flat) for a fixed amount, or % (Percent) for a percentage of the item's price.
- 3 Enter the amount, e.g.
0.30, or10for 10%. - 4 Click Save.
Add as many charges to the group as you need.
5
Review your charges
This example has two groups: Service Charge with one percentage charge, and Takeaway Packaging with two flat charges.
- 1 % marks a percentage charge.
- 2 RM marks a fixed-amount charge.
- 3 ✏️ changes a charge's name, type or amount.
- 4 🗑 deletes that charge.
6
Group buttons
- 1 Active — click to switch the group off (Inactive) without deleting it. Inactive groups aren't offered at the counter.
- 2 🔗 Apply to Products — choose which products this group is offered for. You must do this, or the charges won't appear anywhere.
- 3 ✏️ renames the group.
- 4 🗑 deletes the group, all its charges, and its links to products.
7
Choose which products it applies to
Click 🔗 on the group. Then:
- 1 Search by product name or category. Here, Beverages finds all the drinks.
- 2 Select all matching ticks every product in the search result. Clear all matching unticks them. You can also click products one by one.
- 3 Ticked products get this group at checkout.
- 4 Click Save.
Save replaces the whole listOnly the products ticked when you click Save stay linked. If you untick a product, it's removed from this group.
i
How staff use it at the counter
- On the WiPOS checkout screen, add the product to the bill as usual.
- Tap the item in the bill to open it. An Additional Charges section lists each active group linked to that product.
- Tap one charge per group, e.g. Paper cup (RM 0.30). Tap it again to remove it.
The charge is added to that item's price and shows on the receipt.
Not showing up on the device?Check that the group is Active, that the product is ticked in Apply to Products, and that the device has synced since your change.
Still stuck? Email info@wipos.cc and tell us which step you're on.
Manual