Manual Check staff activity
Once staff sign in with their own PIN, WiPOS records who did what. Two reports show it: Employee Performance (sales and cash differences per cashier) and Approvals (every void, refund, discount and removed item, and who approved it).
Pick the period firstBoth reports use the date range at the top right: Today, Yesterday, This Week, This Month or Custom. See Choose the date range.
Employee Performance
1
See sales and cash differences per cashier
- 1 Click Reports › Employee Performance.
- 2 Revenue by Cashier compares how much each person sold.
- 3 Each cashier's row shows their sales, number of transactions and average sale, plus a cash badge:
- Balanced — the cash in the drawer matched when they closed their counter.
- Var RM −5.00 — the drawer was RM 5.00 short when they closed their counter. A plus amount means there was extra cash.
- 4 Cash Discrepancies counts how many cashiers had a difference in this period.
Use the By Revenue list to sort by revenue, number of transactions or cash difference. CSV and PDF download the list.
TipA one-off small difference is usually a counting mistake. The same cashier being short again and again is worth a conversation. Check their voids and refunds in Approvals too.
Approvals
2
Review voids, refunds, discounts and removed items
- 1 Click Reports › Approvals.
- 2 Each row is one approved action. For example, this refund shows:
- What happened and when: Refund, 12:05 pm.
- Cashier — who did it (Aisyah), and Approved by — whose PIN allowed it (Mei Ling).
- The invoice number, and the reason entered (Wrong item).
- The amount before → after (RM 8.70 → RM 0.00).
- 3 Self-Approved counts actions done by someone who had the permission themselves, e.g. a manager at the counter. Nobody else checked these.
Actions you'll see here:
| Shown as | Meaning |
|---|---|
| Item Removed | An item was taken off a bill before payment. |
| Qty/Weight Reduced | The quantity or weight of an item was lowered. |
| Price Override | An item's price was changed at the counter. |
| Discount | A discount was given. |
| Package Removed / Package Qty Reduced | A promo package was removed or reduced. |
| Void | A completed sale was cancelled. |
| Refund | Money was given back for a sale. |
| Drawer Opened (No Sale) | The cash drawer was opened without a sale, e.g. to give change. |
Click CSV to download the list for your records or your accountant.
i
Who made a particular sale?
In Reports › Transactions, every sale shows Cashier: with the name of the person who made it. Voided sales also show Voided by:.
Still stuck? Email info@wipos.cc and tell us what you're looking for.